FAQS
No — you should still do a first aid course. Our emergency guide is a very helpful tool to have on hand, with life-saving instructions, but doing an in-depth course is always our recommendation. It can be hard to remember everything under stress, so our guide works best alongside formal training.
Yes! In an emergency, every minute counts. There are steps that you can take to help improve the outcome of your loved one as you wait for professional help to arrive.
Critical Calm™ gives you clear, step-by-step instructions for common childhood emergencies families fear most: choking, seizures, fevers, head knocks, poisons, burns, and CPR.
That’s completely okay. The guide is purposefully written with no medical jargon — just clear, simple language, easy-to-follow steps, and helpful diagrams. We’ve also included QR codes linking to short demonstration videos.
Critical Calm™ is written by an actively serving Australian Intensive Care Paramedic and follows Australian emergency guidelines.
You’re not just getting generic internet advice — you’re getting experienced, trusted guidance.
Critical Calm™ only covers emergencies where you can actively do something to help a child beyond just calling 000. With conditions such as anaphylaxis and asthma, the child should have medication and an action plan written up with their local doctor (GP) that you should follow in an emergency. If it is their first presentation, you should call 000.
Critical Calm™ was written by an actively serving Intensive Care Paramedic with over 11 years of on-road clinical experience. She has attended more than 8,000 emergency jobs and has volunteered in seven countries providing medical relief.
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