Emergency Home Guide

Know the steps to save little lives

Why CriticalCalm

The most critical time is before paramedics arrive

Our Emergency Home Guide equips you with life-saving skills so you can remain calm and take action in critical situations.

Meet the paramedic

You can make all the difference

Ebony, an Intensive Care Paramedic, explains why the minutes before an ambulance arrives are the ones that matter most — and how any parent can be ready for them.

Meet the paramedic

You can make all the difference

Ebony, an Intensive Care Paramedic, explains why the minutes before an ambulance arrives are the ones that matter most — and how any parent can be ready for them.

Clear, step-by-step instructions

Clear, step-by-step instructions

Know exactly when to call an ambulance and what life-saving steps to take — all in plain English, no medical jargon.

Written by an experienced Intensive Care Paramedic

Written by an experienced Intensive Care Paramedic

Backed by 11+ years of full-time, on-road clinical experience and more than 8,500 emergency responses.

Aligned with Australian guidelines

Aligned with Australian guidelines

Carefully developed to reflect leading Australian medical and first-aid standards.

QR codes to instructional videos

QR codes to instructional videos

Scan throughout the booklet to access clear, practical demonstration videos.

Family-friendly design

Family-friendly design

Durable, easy to navigate, with tabbed sections and a magnetic backing for the fridge.

Covers common childhood emergencies

Covers common childhood emergencies

Choking, seizures, head injuries, burns, poisoning, fevers, and CPR for babies and children.

be prepared

A look inside the guide

Step by step instructions, written by a paramedic, with QR codes linking to demonstration videos.

PreviewChoking — page from CriticalCalm guideSeizures — page from CriticalCalm guideHead knocks — page from CriticalCalm guideBurns — page from CriticalCalm guidePoisons — page from CriticalCalm guideFevers — page from CriticalCalm guideCPR — page from CriticalCalm guide
be prepared

A look inside the guide

Step by step instructions, written by a paramedic, with QR codes linking to demonstration videos.

Preview Choking — page from CriticalCalm guide
Choking
Preview Seizures — page from CriticalCalm guide
Seizures
Preview Head knocks — page from CriticalCalm guide
Head knocks
Preview Burns — page from CriticalCalm guide
Burns
Preview Poisons — page from CriticalCalm guide
Poisons
Preview Fevers — page from CriticalCalm guide
Fevers
Preview CPR — page from CriticalCalm guide
CPR
“If paramedics can’t get to your child in sixty seconds, I want you to be empowered to act.
Ebony, Intensive Care Paramedic
From the paramedic

11 years on road, 8,500+ emergency responses

After walking into countless homes, I've witnessed too many parents not knowing how to help their child. These are loving parents who want to do everything they can to help, but have never done first aid training or can’t recall it in the moment.

CriticalCalm gives simple, clear instructions to follow when your brain can’t think of the next step. It lives on the fridge so is accessible in the home where most childhood emergencies occur.

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Already on the Fridge

On fridges from Brisbane to Perth

Equip your family today

Put calm on your fridge

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